So I have been able to talk to a BUNCH of new people lately (Hi Emily of Mind and Body Enrichment and Jacksonville Realtors!!!) lately. I have heard that small business owners are getting ready for a GREAT new year. I have heard that they are PASSIONATE about servicing their customers well AND they are ready to take care of their clients EVEN better. I have heard that they are EXCITED about growing their business and helping even more people have great lives!
Every small business owner feels that they are not doing enough for their customers. They have missed following up on a lead. They have not done every single thing that they could ever possibly do for their clients. They have missed a call or an email. They have not prospected enough, they have not done enough trade shows, open houses, seminars, emails, postcards, etc.
What they have done is BELIEVE in their businesses and their customers! They have tried very hard to do a GREAT job in a market that tells them EVERY day that the sky is falling!
If you are a small business owner you are doing a good job (I know – no one ever tells you that, so I am telling you right now!) You are doing the best that you can, with what you know how to do, with the time that you have.Â
Keep it up and continue to do what you believe in! I realized lately that I believe in a lot of things that I am proud of:
- You SHOULD buy American (when possible)
- I like mom and pop stores
- I respect businesses that have customer service centers in America (I grew up in Western Pennsylvania – I buy American cars, I try not to shop at Walmart, I think we should encourage Entrepreneurs and Small Business Owners)
- I AM proud that I am working with people who are excited about their small businesses