Okay, gotta get this out on the table first so there are no unpleasant police surprises…:) I am semi-stalking Gary Vaynerchuk…not in the creepy way, but in the way that my dog (who is a super scaredy-cat) thinks that it is okay to stay at home alone if one of Gary’s keynotes is playing in the background because I listen to them so much! Oh and I have seen him a couple of times in person, have both of his books…well…maybe need a 12 step…BUT…
For those of you who do not know, Gary’s book, The Thank You Economy is about how having a connection with people from the online world is super important and vital to your small business marketing going forward. BUT, the one thing I hear about all the time is people asking him, “is it scalable” to have thousands or tens of thousands or hundreds of thousands of “friends” online? How do you make them ALL feel like they know you?
Well, you send them an email asking them to help get your book higher on the Amazon rankings, PLUS a promise to send something super out later. No promises when later, just later. No promises what later, just later. No expectations, just a good communication.
Then, many months later, another email verifying an address. Asked and answered. Then….drumroll please…a box of really cool stuff comes in the mail!!!!
Now I am surely not on the scale of Gary, but I have some big networks, speak a lot in public and KNOW that a lot of people look down on the fact that I cannot honestly be “friends” with all of them….well no. Seriously, they are all not someone who I would see or talk to on a day to day basis, but they are people who at least know me a little and probably feel like they could reach out for help if they needed it!
- Yesterday a fellow who had attended one of my classes called me and asked if I do website hosting, I DO NOT! But gave him a really great referral for a lady who could help. SCORE – helped the man AND gave a referral to a friend-friend.
- Also yesterday, got an email from an old friend-ish. He was writing an ad and had some of his HTML messed up on a link. He sent me an email and I fired right back with the fixed code. Now, could/would I do that if I was super busy speaking or meeting with a client? Nope. BUT if I am there and he needs help, HELL YES I am going to help!
- Lastly, I am often able to use my social capital to help charities who need a new roof, or a Facebook page like or even just a bump in traffic, all cool things I sometimes do for “friends”. I don’t do it every time someone asks, but if it is something I support I am glad to help!
So is The Thank You Economy scalable – pretty much! Do some people feel left out, ignored or otherwise disgruntled, I am sure they do! Are there always going to be that type of people? Yep!
Long story short (too late I know), so if you are worried you will have TOO MANY FRIENDS or TOO MANY CONNECTIONS, stop that. Get more friends, be nice to them and see what happens!!!
Thanks Gary…I think it is scalable!