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	<title>Comments on: Great (and not so great) Customer Service</title>
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		<title>By: Brian P. Forrester</title>
		<link>http://marketingartfully.com/2009/01/26/great-and-not-so-great-customer-service/comment-page-1/#comment-121</link>
		<dc:creator>Brian P. Forrester</dc:creator>
		<pubDate>Wed, 28 Jan 2009 03:47:11 +0000</pubDate>
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		<description>Hey Taradactyl!  I would say that when you take a look at your business, ask yourself if you are easy to do business with?  Like when you sign up for a class and and the sign in website will not take your payment!</description>
		<content:encoded><![CDATA[<p>Hey Taradactyl!  I would say that when you take a look at your business, ask yourself if you are easy to do business with?  Like when you sign up for a class and and the sign in website will not take your payment!</p>
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